The Sulas-Markt online platform is operated by Mein Hofladen Online GmbH, Flühwiesenweg 1, 5436 Würenlos.
The use of this platform is subject to the following terms of use. By registering or using the platform, users agree to these terms.
Sulas-Markt serves as an intermediary platform for regional, healthy and homemade food products from small to medium-sized farms, producers, private individuals and permaculture businesses.
The aim of the platform is to make regional food directly accessible between producers and consumers and to promote short supply chains.
The platform itself is not a contractual party to the contracts concluded between providers and buyers.
Products offered must meet the following criteria:
They must be free from artificial additives.
They may contain up to 80% refined sugar.
Products must be self-produced or come from a friendly cooperation.
The resale of purchased third-party products is only permitted if:
The product complies with the Sulas guidelines.
It comes from the region.
It is already part of the provider’s product range.
The manufacturer has agreed to the resale on Sulas.
Products on Sulas-Markt should, as far as possible, be of regional or Swiss origin.
The following ingredient compositions are permitted:
Product quality “Regional”:
100% regional.
≥80% regional + <20% Swiss-wide.
Approval — standard minimum requirement:
≥30% regional + ≤50% Swiss-wide + maximum 20% imported share.
≥20% regional + ≤80% Swiss-wide, with no imported share.
The direct resale of imported products is generally not permitted.
An exception applies to products from one’s own or family production that have been personally brought into Switzerland, for example, one’s own olive oil or dried fruit.
However, imported ingredients may be used if they are necessary for producing one’s own product or if they are not available regionally, for example almonds, spices or cocoa. The imported share of the ingredients may not exceed 20%.
In the event of non-compliance with these requirements, the Sulas team reserves the right to:
Remove products.
Block provider profiles.
Or delete profiles.
Use of the platform requires registration with truthful and complete information.
Each user is responsible for securing their access data.
In the event of violations of the terms of use, the user account may be blocked or deleted.
The purchase contract for products is concluded exclusively between the buyer and the seller.
Sulas-Markt merely provides the technical platform and does not act as a contractual party.
The purchase contract is formed once:
The buyer clicks on “Buy”.
The provider confirms the order.
The platform operator reserves the right to review prices and availability.
If a buyer wishes to delete their account, they must contact the Sulas team directly.
There is no exclusive or time-bound contract between the seller and Mein Hofladen Online GmbH.
The seller may activate or deactivate their shop and products at any time.
The seller may switch off their shop on Sulas-Markt at any time and request the deletion of their account.
Mein Hofladen Online GmbH reserves the right to review any future renewed cooperation.
The seller has no minimum term, no minimum turnover and no minimum costs to bear.
The seller’s only obligation is to pay the fees of the Sulas-Markt platform.
Providers are responsible for complying with food laws, as well as for the quality, declaration and safety of their products.
Sulas-Markt receives 6% of the sales price of the goods sold.
In addition, fees from payment providers apply:
Stripe, card payment: CHF 0.30 per transaction + 2.9%.
TWINT: approx. 1.3%, depending on the contract.
For card payments via Stripe, the Sulas fee is automatically deducted during the transaction.
For cash payments or TWINT, the fees are transparently collected in the seller profile.
Once a minimum amount has been reached, these fees can be transferred to Sulas-Markt.
Billing usually takes place monthly.
Unpaid fees will be reminded as follows:
Friendly payment reminder.
First reminder, free of charge.
Second reminder with a CHF 20.– processing fee.
In the event of outstanding fees, Sulas-Markt reserves the right to:
Temporarily block the seller account.
Or delete it permanently.
Payment is made through the payment methods offered.
Deliveries that are not carried out will be fully refunded to the buyer.
Delivery options are determined by the provider:
Collection.
Personal delivery.
Shipping.
The provider is responsible for proper handover.
Goods not collected expire after 24 hours, without any right to a refund.
The seller may at any time:
Set their profile to visible or invisible.
Activate or deactivate their products.
Pause or switch off their shop.
Complaints must be reported within 24 hours after delivery or collection.
After this period has expired, there is generally no longer any entitlement to a claim.
Customers may review providers.
Reviews must be factual and truthful.
The platform reserves the right to check or remove reviews.
Personal data is processed in accordance with the privacy policy.
Buyers’ location data is not publicly visible.
The provisions of the Swiss Data Protection Act, FADP, apply.
The platform uses cookies and services such as Google Analytics and Firebase to improve the user experience.
Users can disable cookies through their browser settings.
The platform uses social plugins from Meta, Facebook / Instagram.
Users can log out of Meta or use the corresponding browser plugins if they do not wish data to be transmitted.
Swiss law applies.
The place of jurisdiction is Zurich.
The platform reserves the right to amend these terms of use at any time.
The current version is published on www.sulas-markt.ch.
Sulas-Markt is more than a platform.
Sulas-Markt is a movement for regional Swiss products.
It connects our agriculture directly with people.
Everyone is voluntarily part of this new era.
We look forward to a healthy and sustainable future.
Mein Hofladen Online GmbH
5436 Würenlos | Email: [email protected] | Phone: 076 499 96 56